Privacy Policy
Last updated: January 23, 2025
1. Introduction
PollZapper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our polling and analytics platform (the "Service").
- Account information (name, email, business details)
- Billing information
- Poll content and responses
- Project data and team configurations
- Communication preferences
- Usage data and analytics
- Device and browser information
- IP address and location data
- Log files and performance data
- Cookies and tracking technologies
We use collected information to:
- Provide and maintain the Service
- Process payments and transactions
- Send administrative communications
- Improve and optimize the Service
- Comply with legal obligations
- Detect and prevent fraud
4. Data Sharing and Disclosure
4.1 Service Providers
We may share data with trusted third parties who assist us in operating our Service, conducting business, or servicing you.
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information where required by law or to protect our rights or the rights of others.
5. Data Storage and Security
We implement appropriate technical and organizational measures to maintain the security of your personal information.
5.1 Data Retention
We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.
5.2 International Transfer
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
6. Your Rights and Choices
6.1 Access and Control
You may access, update, or delete your account information at any time through your account settings.
6.2 Data Protection Rights
Depending on your location, you may have rights under data protection laws (GDPR, CCPA, etc.) including:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
For questions about this Privacy Policy, please contact us at:
10. Jurisdiction-Specific Provisions
10.1 European Users (GDPR)
For users in the European Economic Area (EEA), we act as a data controller and processor under GDPR. The legal basis for collecting and using personal information depends on the specific information and the context in which we collect it.
10.2 California Users (CCPA)
California residents have certain rights regarding their personal information under the California Consumer Privacy Act (CCPA). We do not sell personal information to third parties.
10.3 International Users
By using our Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than your country.