PollZapper is a professional-grade SaaS platform for creating, managing, and analyzing scientific polls. It's designed for teams of all sizes, from individual researchers to large polling agencies, offering automated statistical analysis and bias checking.

Unlike basic survey tools, PollZapper is built specifically for scientific polling with randomized sampling, rigorous data collection, and professional-grade analysis tools.

Each project in PollZapper consists of multiple polls, with customizable workflows and demographic targeting and geofencing for comprehensive data collection. Projects serve as containers for multiple related polls. This structure allows you to organize polls by campaign, research initiative, or client, while maintaining consistent team access and reporting.

Our AI-assisting system generates comprehensive reports including trend analysis, demographic breakdowns, and statistical validations. Reports can be customized and shared with stakeholders.

Absolutely! PollZapper has a robust always-improving API. In addition we have off-the-shelf integrations with Zapier or traditional Webhooks payloads that we can send to a designated Web's endpoint. All this tooling allows you to automate workflows and streamline data collection and reporting.

Demographic Targeting is a method used in polling to focus on specific groups within a population based on characteristics like age, gender, location, income, education level, and more. By defining these demographic parameters, pollsters can ensure that their sample accurately represents the population they wish to study, leading to more relevant and actionable insights. Geofencing is a location-based tool that creates virtual boundaries around specific areas, such as cities, neighborhoods, or regions. In polling, geofencing allows pollsters to gather data only from respondents within a defined geographic area. This technique is especially useful for local studies, political polling, and any research that requires precise, location-based responses. Together, demographic targeting and geofencing allow pollsters to reach specific audiences and capture data that is both representative and relevant to the questions being explored.

Yes, you can cancel your PollZapper subscription at any time. There are no long-term commitments or cancellation fees. Your access will continue until the end of your current billing period.

After 90 days of account inactivity following subscription cancellation, your data will be automatically archived. You have the option to export all your data before this period ends. For compliance and security reasons, archived data is permanently deleted after the retention period.

Yes, you can upgrade your subscription plan at any time. The new rate will be prorated based on the remaining days in your current billing cycle. Your data and settings will be automatically transferred to your new plan with immediate access to additional features.

We accept all major credit cards including Visa, MasterCard, and American Express. Credit card payments are processed securely through our payment provider, with automatic monthly billing for your convenience.

Yes, bank wire transfers are accepted for Enterprise and Agency plans, particularly suitable for annual subscriptions. Contact our sales team to set up wire transfer payments and receive the necessary banking details.

A Client User is a special user type who can be invited to view poll results and reports for specific projects. This user type is perfect for stakeholders who need access to insights without requiring poll creation capabilities.

An Analyst User is a specialized user role that can be invited to projects to help analyze data and create reports. They have access to advanced analytical tools and can contribute their expertise to interpret polling results.

A Panelist User is a type of user that answers the same questionnaire multiple times to evaluate shifts in thinking or opinion over time. This is particularly useful for longitudinal studies and tracking changing perspectives within a controlled group.

By default, all data is stored in secure Canadian data centers. However, Enterprise and Agency plan subscribers can opt for specific regional data hosting based on their integration requirements and compliance needs.

PollZapper employs a robust, scalable infrastructure using state-of-the-art cloud technologies. Our architecture ensures high availability, real-time data processing, and automatic backups while maintaining strict security protocols and data isolation between clients.

We implement comprehensive security measures including end-to-end encryption, regular security audits, multi-factor authentication, and role-based access control. Our infrastructure complies with international security standards and best practices for data protection.

Yes, PollZapper supports data migration from various formats and platforms. Our team provides migration assistance and tools to ensure smooth transition of historical polling data while maintaining data integrity and relationships.

All plans include email notifications for key actions and events. Enterprise and Agency plans also feature Slack integration for real-time alerts and updates, helping teams stay informed about poll activities and results.

PollZapper integrates AI capabilities following strict ethical guidelines and best practices. Our AI assists in analysis, bias detection, and reporting while maintaining transparency about its use. We regularly update our AI features based on user feedback and emerging research.

PollZapper supports various data export formats including CSV, Excel, JSON, and PDF for reports. We continuously expand our export capabilities based on user needs and industry standards, with Enterprise and Agency plans offering additional custom export options.

PollZapper offers a multilingual interface supporting English (GB/US), Spanish (ES/Latam), French, German, Italian, and Portuguese. Additional language support is continuously being developed.

Yes, Enterprise and Agency plans include webhook capabilities for workflow automation and Zapier integration. The Agency plan also offers unmetered API access for seamless integration with your existing systems.

The Marketplace is our community hub where users can discover polling tools, purchase seat packages, and connect with polling professionals. It serves as a central platform for expanding your polling capabilities and networking with industry experts.

The Marketplace is accessible to all PollZapper users regardless of their subscription plan. Everyone can browse available tools, seat packages, and professional profiles to find resources that match their polling needs.

Yes, all users can create and maintain a professional profile in the Marketplace. This profile showcases your polling expertise, experience, and specializations, helping you connect with other professionals in the field.

Marketplace vendor status is available to Enterprise and Agency plan subscribers. As a vendor, you can offer custom polling solutions, specialized tools, and professional services to the PollZapper community.